Hotels Need New Class Classification

Written By Unknown on Friday, March 11, 2011 | 9:29 PM

Tourism businesses must have a standard aspect of business that includes products, services, and management. It is stated in Law No. 10/2009 on tourism. No exception hotels as business tourism.

Therefore, the Ministry of Culture and Tourism through the Tourism Directorate of Standardization, the Directorate General of Tourism Destination Development held a "Workshop on Draft Standards and Classification of Business Class Hotel".

"We invite local tourism agencies and hotels from one star to five. We want to improve hotel standards. During this voluntary Budpar hotels to ask yourself," said Director of Tourism Standardization Ani Insanity. He says, with the legislation, standardization can be applied equally. Later there will be a scoring system for scoring the hotel.

"There's the score. For example, if the failure by two-star hotel, will be given six months to repair and assessed.'ll Be rising star or even down grade," he explained.

The workshop was also in order to revise policy 2002 regarding the classification of hotel class. In addition also to gather feedback and responses from governments and the hotel.

Ani said during this assessment and standardization of classification of hotels hotel delegated to the regions. This occurs because of local autonomy. Unfortunately, according to Ani, the standardization of the hotel is less implemented by several regions.

"But there is a problem may not know exactly karen implementation. I hope that with continued flavor often with local, regional and central could both make a program," he said.

According to Ani, his party saw that the hotel in Indonesia has not fully carried out the classification of the class. Standard hotel should pay attention to the element of comfort, safety, security, hygiene and sanitation.

Criteria for classification of hotels according to three aspects of the class. These aspects are physical, service, and management. Physical holds the largest share, namely 67 percent. The physical aspect involves several criteria of public areas, such as parking, shopping areas, toilets, guest facilities, and many more.

Meanwhile, the criteria of the aspects of management is information management, product development, human resources, and others. Services include criteria, ranging from service in some areas like the front office until the time of service. Total of 304 criteria plan criteria.

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